YOUR SOURCE FOR: HEALTH INSURANCE PROGRAMSINDIVIDUAL / FAMILY HEALTHCARE QUOTESCOMPANY HEALTHCARE QUOTES

FIND THE
Best Healthcare Insurance

FOR YOU AND YOUR FAMILY
XML / RSS Feed ACCESS HEALTH INSURANCE SERVICES
(866) 472-4255

ONLINE HEALTH INSURANCE QUOTES
     
Home  Individual / Family Health Insurance  Company Health Insurance  Frequently Asked Questions

Email Abuse

It has come to our attention that email messages have recently been distributed which have been marked as having been sent from members of our staff (e.g. from "executive-editor@2hsa.com," "andy@2hsa.com," etc.). We do not send unsolicited email. The only way a person will receive a legitimate email from us is in response to a request for an insurance quote or related information. Many messages received from what "appears" to be 2hsa.com have in fact been sent by other individuals or organizations in an illegal attempt to hide their identity by "spoofing" our organization's email addresses and corporate identity (see below for details).

Email misuse is a significant problem and we hope to engage our customers and partners in a fight against the criminal misuse of email. What can we do? We hope that you'll find the following information helpful.

PROSECUTION OF EMAIL ABUSE

The misuse of Internet email services is illegal and is punishable under federal and local laws, including the Lanham Act, the Computer Fraud and Abuse Act and the Economic Espionage Act, among others.

The courts have already recognized that such misuse causes economic harm and can adversely affect a company's reputation; judges have awarded affected companies sums in excess of the assessed damages and also the costs incurred during litigation.

What is "misuse"? The standards have been clearly laid down by the courts, and there are established legal precedents. In interstate commerce, designating goods and services in a way that is likely to cause confusion and to deceive consumers with regard to the origin, sponsorship, or approval of a company's goods or services is clearly illegal and is a form of fraud.

Our organization will not hesitate to bring legal action against any individual or corporation when there are grounds to believe that such individuals/companies are or have been deliberately and intentionally "spoofing," misrepresenting, impersonating, or in any way misappropriating any of our organization's Internet domain names or other corporate identifications. Both criminal and civil redress will be sought; all suspected criminal misuse will be reported to the Federal Bureau of Investigation and the Federal Trade Commission.

EMAIL DISTRIBUTION VIRUSES

Much of the malicious email that now permeates the Internet is generated by the viruses such as the "Klez" virus. This takes addresses from an email client on an infected computer and sends infected mail to everyone in that client's e-address book. The "from" address is randomly set to one of these addresses to deceive recipients that they know the sender's identity and that the message may therefore be safely opened. To avoid propagating this pernicious virus and to protect your own system, virus-protection software is absolutely essential.

An excellent free antivirus program called Avast is available here.

CONTACT US

We encourage all who receive email that appears to be impersonating us as a sender and contains unsolicited "spam" or malicious attachments, to notify the company immediately by contacting customerservice@2hsa.com. Be sure to identify yourself and to attach the message and the header information (in Outlook, just drag the message into a new message and send it to us).

LINKS

For more information about address spoofing and other forms of email abuse, we recommend these links:

http://www.cert.org/tech_tips/email_spoofing.html

For information about the Klez virus and how to protect yourself against it, please visit:

http://securityresponse.symantec.com/avcenter/venc/
data/w32.klez.h@mm.html


Popular Virus protection software:

Norton: http://www.symantec.com/

McAfee: http://www.mcafee.com/

We appreciate the attention you have given this matter and encourage you to contact us with any questions or concerns.

We value and respect the privacy of all users of the Internet and will do everything possible to ensure privacy. Our customers can rest assured that our website is a secure place to transact business. Please let us know if you should receive an unsolicited email from an address that is "@2hsa.com".